First in the Industry

Wifi EAS How Does This Work?

In concert with Series M24/7 systems, WG has implemented EASNet Cloud, a new generation of support and management tools. EASNet Cloud brings the retailer right to our doorstep. Should the retailer encounter difficulty with their M24/7 security system, a simple call to our Support Center will generate a quick connection to the retailer’s location. The system will be accessed via WG’s EASNet Cloud, system parameters will be evaluated, and adjustments made, all without physically sending a technician to the retailer’s location. Simplicity and efficiency without waiting for days is the new standard when evaluating WG’s support program with that of our competitors. Most service calls involve tuning or phasing because of environmental changes. With remote access, WG technicians can easily connect remotely collect system parameters via WG’s EASNet NetworkCloud and perform the necessary adjustments to return the system back to operational status.System parameters are graphically represented to accurately ascertain system settings and environmental interference. Phasing and tags in the field are common occurrences which can also be analyzed and resolved remotely.

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